What is a customer journey? For most businesses, the idea of a “customer journey” is a simple one. You present your products or services. Customers like what they see and buy. You deliver. But it is more than that. A customer journey includes every interaction they have with your business. There are more steps involved […]
What is a customer journey? For most businesses, the idea of a “customer journey” is a simple one. You present your products or services. Customers like what they see and buy. You deliver. But it is more than that. A customer journey includes every interaction they have with your business. There are more steps involved […]
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