Table of Content
supplement digital marketing agency case study
SHARE

36% Lower CAC Within 3 Months

The Challenge

A leading whey supplement e-commerce store in Thailand approached us facing challenges with their performance marketing. Despite strong brand recognition, they struggled to manage rising Customer Acquisition Costs (CAC) as they scaled up their media spend.

Client Goals

  • Reduce Customer Acquisition Cost (CAC).
  • Increase ROAS by 20% – 50% without exceeding the maximum CAC.
  • Increase media spend efficiently while maintaining control over CAC.

Our Strategy

We conducted a thorough analysis of past campaigns and performance metrics to identify opportunities for reducing CAC and improving ROAS.

We developed a full-funnel ads approach that targeted new users (cold audiences) at each customer journey stage. Our focus was on driving purchases while keeping CAC within the maximum cost set in our kick-off meeting.

Continuous A/B testing of new audiences and creatives allowed us to fine-tune the campaigns, maximizing ROAS and improving the overall effectiveness of the ad spend.

Results

  • 28% Increase in ROAS within 3 months.
  • 32% Decrease in Customer Acquisition Cost (CAC) within 3 months.

Get a free consultation by contacting our digital marketing specialists in Bangkok today. 

 
Table of Content
TALK TO A SPECIALIST

Let us help you thrive online.

logo_ibex-red


Prompt, reliable, and delivers results. The IBEX team are trustworthy partners for businesses seeking reliable, results-driven solutions.
Faith Leah Lim
Faith Leah Lim

Marketing & Communications Manager
Koelnmesse

27 Google ratings
5.0
5 Facebook ratings
5.0

ibex.co.th uses cookies. By using this website you agree to our Prviacy Policy.

Privacy Preferences

You can choose your cookie settings by turning them on/off. Cookies in each category can be customized according to your needs, except for essential cookies.

Allow All
Manage Consent Preferences
  • Functional Cookies
    Always Active

    Our website utilizes cookies to provide essential features and optimize your online experience. These cookies enable essential website functions, offer online assistance, and fortify our platform against potential fraud attempts, guaranteeing your online experience's reliability and security.
    Cookies Details

Save